Shipping and Returns
We want our products to work for your pet! Most of our customers see a noticeable improvement in their pet in about 5-10 days. This is why we offer a 15 day return policy. If for any reason you are unhappy with the results of our products you can return your order. Simply contact us through our contact form and we will process your return.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item.
Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, fill out the contact form on our contact us page and we will process your exchange.
Our products are shipped within 24 Hours using the following carriers: USPS FedEx UPS . To return your product, you should mail fill out our contact form and we will send you directions on how to pack and ship your order. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.